Introduction
Thank you for shopping at GrønKomfort. We are committed to delivering your order with speed and care. This Shipping and Handling Policy explains our shipping procedures and how we handle the items that you purchase from our website.
Shipping Process
- Order Processing: Orders are typically processed within 1-3 business days. Custom or made-to-order items may have a longer processing time.
- Shipping Methods: We offer various shipping methods to meet your needs, including standard, expedited, and overnight shipping.
- Shipping Rates: Shipping costs are based on the weight of your order and the shipping method selected. Shipping charges will be calculated and displayed at checkout.
- International Shipping: We ship globally. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the customer.
Delivery
- Estimated Delivery Time: Delivery times vary based on your location and selected shipping method. Estimated delivery times are provided at checkout.
- Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number to track your order.
- Delivery Issues: If there are any issues with the delivery of your order, such as a delay or loss, please contact us immediately. We will work with the carrier to resolve the issue.
Handling
- Packaging: All items are carefully packaged to prevent damage during transit. Fragile items are marked accordingly and given extra protection.
- Inspection: We inspect each item before it is shipped to ensure it meets our quality standards.
Special Instructions
- Special Requests: If you have special shipping or handling requests, please contact us at info@grønkomfort.com before placing your order.
Changes and Cancellations
- Order Changes/Cancellations: If you need to change or cancel your order, please contact us as soon as possible. We cannot modify or cancel orders once they have been shipped.
Contact Information
For any questions or concerns regarding our Shipping and Handling Policy, please contact us at info@grønkomfort.com
